Your Data Protection

Privacy Policy

Last updated: January 2026

Our Privacy Commitment

At Whitehorse International UAE, we understand that your privacy is paramount. We are committed to protecting your personal information with the highest standards of care and transparency.

Secure Storage

Never Sold

Your Control

1. Information We Collect

When you interact with our website or services, we may collect the following information:

Category	Examples
Contact Information	Name, email address, phone number, country of residence
Inquiry Details	Property preferences, budget range, viewing requests, timeline
Technical Data	IP address, browser type, device information, pages visited
Communication Records	Email correspondence, call notes, meeting records

2. How We Use Your Data

Your information is used solely to:

Respond to your property inquiries and schedule viewings
Provide personalized information about EYWA residences
Send relevant updates about availability and pricing (with your consent)
Improve our website experience and services
Comply with legal and regulatory requirements

We Will Never Sell Your Data

Your personal information is exclusively used by Whitehorse International UAE to provide you with our property services. We do not sell, rent, trade, or share your data with third parties for marketing purposes. Period.

3. Data Storage & Security

We take the security of your data seriously:

All data is stored on secure, encrypted servers
Access is restricted to authorized personnel only
We use industry-standard security protocols (SSL/TLS encryption)
Regular security audits and updates are performed
Data is retained only for as long as necessary for business purposes

Your data is stored securely in compliance with UAE data protection laws and international best practices.

4. Data Sharing

We may share your information only in the following limited circumstances:

R.Evolution (Developer): To facilitate property transactions and viewings
Legal Requirements: When required by law or regulatory authorities
Professional Advisors: Lawyers, accountants under confidentiality agreements
Service Providers: Trusted partners who assist our operations (under strict data protection agreements)

5. Your Privacy Rights

You have the following rights regarding your personal data:

You Can Request To:

Access your personal data we hold

Correct any inaccurate information

Delete your data from our systems

Restrict how we process your data

Export your data in a portable format

Withdraw consent at any time

6. Cookies & Tracking

Our website uses cookies and similar technologies to:

Ensure the website functions properly
Remember your preferences and settings
Analyze website traffic and usage patterns
Improve your browsing experience

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, typically:

Active Inquiries: Duration of your property search plus 2 years
Completed Transactions: 7 years for legal and regulatory compliance
Marketing Communications: Until you unsubscribe or withdraw consent

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Privacy Questions or Requests?

Contact our Data Protection Officer
[email protected]
+971 581 280 266